Shipping Policy

Thank you for shopping with nativecos. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Once your order has been processed, please allow 5-10 business days for delivery within the United States. Delivery times may vary based on your location and the carrier’s schedule.

Shipping Fees

Shipping fees are calculated at checkout based on your shipping address and order details. The shipping cost will be displayed before you complete your purchase.

Order Cancellation

You may cancel your order within 24 hours of placing it. After this window, we may have already begun processing your order, and cancellation may not be possible.

Return Policy

You have 30 calendar days from the date of delivery to return items. To be eligible for a return, items must be in original condition.

Customers are responsible for the cost of return shipping, except when the item is defective, damaged, or incorrect. In these cases, please contact our customer service at sunshinelamb36600@gmail.com for assistance.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to the original payment method.